Support Services Division
The Support Services Division is comprised of the Records Section and the Communications Section. This division also oversees federal and state grants, departmental equipment, fleet maintenance, evidence & property management, officer training and special event planning.
Lieutenant Michael Fowler oversees the Support Services Division.
Records Section
The Records Division handles all Data Entry of Incident Reports and is responsible for submitting all statistical information to the State Law Enforcement Division.
Police Records is open weekdays from 9:00 am until 5:00 pm, excluding holidays.
To obtain copies of Incident or Accident Reports please bring the case reference number and a form of identification. Incident Reports are provided to victims of crime free of charge; however, for all others a $5.00 fee is required.
Local Criminal History Checks are available for a $5.00 fee. After the submission of a properly completed Freedom of Information form, citizens can receive a report of any convictions from the Hanahan Police Department only. For Statewide or Nationwide Criminal History Checks, please call the State Law Enforcement Division (SLED) at 803.896.2019 or visit SLED’s web site.
The Records Unit can be reached by telephone at 843.554.4221 ext. 111.
Accident Reports may be obtained online with a credit card by visiting  hanahansc.policereports.us
Communications Unit
The Communications Unit is the vital link between the community and emergency response teams. Hanahan Communications dispatches both Fire and Police while also serving as 911 and NCIC operators.
The communications division is the nerve center of the Police Department. The five full-time and two part-time dispatchers handle all incoming calls for service and are responsible for dispatching police, fire, and EMS units. The dispatchers are National Crime Information Center (NCIC)* certified and are tasked with entering warrants, making wanted checks, maintaining warrant files, running criminal histories and maintaining the City's new computerized dispatch center. At any given time, a dispatcher can have a Police Officer, fire truck and ambulance all out on calls and a citizen at the walk-up window all at once.
The dispatcher must at all times be the calm in the middle of the storm. They are the reassuring voice you hear on the phone at three in the morning when you call about the noise you heard outside your window. The dispatchers will answer your questions or put you in touch with the person who can.
* NCIC is a computerized index of criminal justice information (i.e.- criminal record history information, fugitives, stolen properties, missing persons). It is available to Federal, state, and local law enforcement and other criminal justice agencies and is operational 24 hours a day, 365 days a year.
The most recent generation of NCIC became operational on July 11, 1999 at the FBI's Criminal Justice Information Services Division in Clarksburg, West Virginia. A recent hardware upgrade to the NCIC system is responsible for this significant improvement in performance.
Federal & State Grants
The Support Services Division oversees the administration of the various grants of the Hanahan Police Department. Through the use of State and Federal grants, the Police Department is able to utilize outside funding for various anti-crime, traffic safety, and Homeland Security initiatives.
Evidence & Property Management
The Property Room stores evidence, safekeeping and found property. The Evidence Custodian is responsible for retrieving, securing and storing property and ensuring proper chain-of-custody in the event evidence is needed for court proceedings.
In addition, the Property Room disposes of narcotics; illegal, unclaimed or unwanted weapons and other property; and endeavors to return found property to the rightful owner. Disposal methods include incineration, donation and auction.
Training & Education
The Training Officer is tasked with developing and providing instruction to all members of this Department. Training is provided by staff instructors and is augmented by associate and guests instructors. The delivery of training is divided into Entry-Level, In-Service, and Specialized Training.
Special Event Planning
Permits are required for various events conducted in the City of Hanahan. The permitting process was created to ensure the Police Department is aware of various events occurring in the city, and provide ample opportunity to assess the impact of such events on public safety.